Xcellent E-Mail Communication
Does your company have guidelines established for writing and sending e-mail? Electronic messaging holds the prize for greatest abuse among all forms of communication, due to it being a new technology and few of us being given the guidelines or correction.
This workshop can be a stand alone 1/2 day training or part of a larger communication skills training. The greatest part of this learning is the healthy discussion around what the audience currently does by habit—what works and what doesn’t. Your managers and employees will learn guidelines, practices and awareness around:
- E-mails: which traits are corporate culture and which are personal habits?
- Using bullet points for succinct communication
- Starting with a roadmap for clarity and understanding
- Who to cc and why
- Sending e-mails with balance, principle and connection
- Crafting e-mails according to your reader’s preference around detail, pace and personal touch
- Determining when to e-mail vs. pick up the hone
- How to stop the paper trail
- Tips to editing and revising e-mails before sending
- How long is too long?
- How to organize your e-mails
- Topics to be avoided
- Working with people who rely on “I never said that."
Contact us and we’ll bring these guidelines to life at your company!
